Mills Efficient Home

FAQs

• Will Mills remove my attic storage?

  Our crew will assist in moving or protecting up to 10 small/medium boxes. Beyond this amount, other boxes will constitute an additional charge or cause you project to be rescheduled. Additionally, we cannot be responsible for items damaged during removal or covering. We will do our best to assist you in every way that we can in preparing for your installation, please don’t hesitate to ask any questions. If cleaning out your attic is keeping your from upgrading your energy efficiency, contact us and we will help you figure out the most cost effective way to get your attic ready. Don’t let a cluttered attic cost you thousands of dollars in unnecessarily over-inflated heating and air bills.

• Is there an odor associated with radiant barrier spray?

  Like most paint products, radiant barrier spray does have a mild odor which should dissipate quickly under normal circumstances.

• What is the primary cause of home inefficiency?

  Missing or inadequate insulation is the most common cause of lost home efficiency.  It is estimated that there are 46 million under insulated homes in the US.  If your home is older than 10 years, chances are you would benefit from additional insulation.  In many cases even new home don’t even have enough insulation.  This is because home builders are only required to meet building code, which is significantly below the Department of Energy’s recommendation.

• Does fiberglass insulation cause cancer?

  No. The International Agency for Cancer Research recently removed fiberglass from its list of possible carcinogens, based on its review of more than 15 years of research. Research conducted over the past 70 years shows that exposure levels are low, and that, even if inhaled into the lung, most fibers disappear quickly with no adverse health effects.

• What kind of warranty does Mills offer?

  Our products are backed by the respective manufacturers warranties, and Mills provides a one year workmanship limited warranty.

• How do I know if I qualify for the Dept of Energy’s Weatherization Assistance Program?

  As many as 20 to 30 million U.S. families are eligible for weatherization services nationwide. Services are provided by the states, and each state has slightly different criteria. All energy services are handled by local weatherization agencies. Visit http://www1.eere.energy.gov/wip/wap_apply.html for more information.

• Does Mills offer any other home repair services?

  Mills is a proud service provider for the Low Income Weatherization Assistance program in various parts of the country.  When working under this program, Mills completes heating and air conditioning work, as well as various home repairs that are the cause of energy loss or that pose a health concern for the homeowner.  Contact your local agency to see if you qualify for weatherization assistance.

• Does Mills sell and install air conditioners?

  When working under the Low Income Weatherization Program, Mills does repair and install HVAC systems.  Check with your local agency to see if you qualify for weatherization assistance.

• How long will it take for a typical installation?

  Typical installation can be completed in several hours, and rarely takes longer than one work day.

• What do I need to do to get my attic ready?

  We ask that any valuable items be removed before our arrival.  We will assist in moving up to 10 boxes, and we will cover other items with protective plastic, however we cannot be responsible for items damaged during removal or covering.  Keep in mind that headroom is often already tight in attics, and we will need as much room as possible to install the products correctly. The best policy is to remove your storage ahead of time.

• Will I need to leave my house?

  No.  In fact, we require that someone over the age of 18 be present for the duration of your installation.

• How long has Mills been in business?

  Mills has been in business since 2006, and our executive team has overseen thousands of home energy retrofits. You are in good hands

• Are there things that I can do myself to reduce energy usage and improve comfort?

  Yes. First you’ll want to make sure your HVAC system is tuned up and has a clean filter.  Installing Energy Star appliances is a great way to save money and help the environment.  Other ways to save are to keep shades drawn, run ceiling fans to circulate air and install a programmable thermostat. We are constantly adding tips and suggestions for improving your home’s efficiency on our blog.

• How will my house behave differently when it’s more efficient?

  Proper insulation, air sealing and ventilation can reduce your home’s heating and cooling costs by as much as 30%. These upgrades will also make your home more comfortable. The first thing most homeowner notice is that their heating and cooling system doesn’t work as hard to maintain the same temperature in the house.  Many homeowners also comment that their upstairs rooms are easier to heat and cool. Many homeowners live in conflict with their thermostat, constantly needing to adjust it in order to keep their living spaces comfortable. Better efficiency will allow your home to regulate it’s temperature much more effectively, without your constant attention.

  Properly air sealing such cracks and openings in your home not only reduces heating and cooling costs, but also improves building durability and creates a healthier indoor environment. Your home needs ventilation—the exchange of indoor air with outdoor air—to reduce indoor pollutants, moisture, and odors. Contaminants such as formaldehyde, volatile organic compounds, and radon can accumulate in poorly ventilated homes, causing health problems. Excess moisture in a home can generate high humidity levels. High humidity levels can lead to mold growth and structural damage to your home.

• How do I know if my home needs insulation or a radiant barrier?

  The easiest and most accurate way is to contact Mills and have us come analyze your home. This process is knows as an energy audit. As a certified, professional energy auditor, Mills is required by law to meet certain standards and provide an accurate report of your home’s energy efficiency. There are also simple assessments you can do on your own to determine whether or not your home needs more insulation.

• How does the Mills referral program work?

  We’ll send you a $50 check for every referral you send our way that leads to a sale. Its that easy! If you send us four people people who each purchase any service, we’ll send you 4 checks for $50, for a grand total of $200.  Make sure your friends mention your name when they call.  There is no limit to the number of referral checks you can receive so keep spreading the word!

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